Privacy Policy

Last updated: 11 August 2026

This Privacy Policy explains how Larch Wood collects, uses and protects personal data submitted through this website. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Latvian law.

Data controller

Larch Wood, Reg. No. 40203633124, Liliju iela 19, Daugavpils, Latvia, LV-5401. Email: info@larchwood.eu. Phone: +371 2559 9681.

Information we collect

When you submit a quote request or contact us, we collect the details you provide: your name, company name, business email address, phone number, country, and any information you choose to include in your message (for example required volumes, species, packaging format and delivery terms). We may also collect limited technical data such as your IP address, browser type and pages visited, where cookies are used.

How we use the information

We use the information to respond to business-to-business enquiries, prepare tailored offers and quotations, arrange deliveries, maintain our commercial relationship, and comply with accounting and other legal obligations.

Legal basis

We rely on our legitimate interest in responding to business enquiries and managing client relationships, on the performance of a contract (or steps taken at your request before entering into one), on compliance with legal obligations, and on your consent where optional cookies are concerned.

Sharing your information

We do not sell personal data. We may share it with service providers acting on our behalf, such as website hosting, email and logistics partners, and with authorities where required by law. Any transfer outside the European Economic Area is made using appropriate safeguards.

Retention

Enquiry correspondence is retained for as long as needed to handle your request and to maintain our commercial relationship, and thereafter for the periods required by accounting and commercial law.

Your rights

You have the right to access, rectify or erase your personal data, to restrict or object to processing, and to data portability. You may also withdraw consent at any time and lodge a complaint with the Data State Inspectorate of Latvia. To exercise your rights, contact us at info@larchwood.eu.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with a new update date.